Privacy Policy

1. Introduction

Welcome to Bachatbox. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Bachatbox collects, uses, discloses, and safeguards your information when you use our website and mobile application (collectively, the “Services”).

2. Information We Collect

2.1 Information you provide

• Account information such as name, phone number, email address, and password.
• KYC information where required by law (e.g., government ID, PAN, or other identity documents).
• Communication content when you contact Bachatbox support or participate in surveys.

2.2 Information collected automatically

• Device and usage data including IP address, device identifiers, app version, pages viewed, and interactions.
• Cookies and similar technologies to remember preferences and improve the experience.

2.3 Information from third parties

• Verification partners for KYC and compliance purposes.
• Payment providers to process transactions and prevent fraud.

3. How We Use Your Information

• To provide, operate, and improve Bachatbox Services, including automated savings and gold purchase features.
• To verify identity, meet legal obligations, and ensure platform security.
• To process transactions, send confirmations, and provide customer support.
• To communicate important updates, policy changes, and promotional content (with controls to opt out where applicable).
• To analyze usage and develop new features and offerings.

4. Sharing of Information

Bachatbox does not sell your personal information. We may share information with:

• Service providers who help us operate our Services (e.g., KYC, payment processing, cloud hosting, analytics).
• Regulatory and law enforcement authorities where required by applicable law.
• Business transfers in connection with mergers, acquisitions, or asset sales, subject to this Policy.

5. Data Retention

We retain personal information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may be extended where laws require.

6. Your Rights and Choices

• Access, correct, or update your account information in the Bachatbox app.
• Request deletion of your personal data, subject to legal and regulatory requirements.
• Manage marketing communications via in‑app settings or unsubscribe links.
• Control cookies through your browser settings.

7. Security

We implement technical and organizational measures to protect your data, including encryption in transit, secure vaulting for digital gold, access controls, and regular audits. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Bachatbox is not intended for children under the age of 18. We do not knowingly collect personal data from children under 18. If you believe a child has provided us with personal data, please contact us to request deletion.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards consistent with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via the app, email, or our website. The “Last updated” date will reflect the most recent changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact Bachatbox at: